Frequently Asked Questions
What types of garage doors do you install for houses?
We install, maintain and sell overhead garage doors, dock levellers, automatic gates and accessories for warehouses, storefronts, and property management buildings.
Do you provide service and maintenance for garage doors you install?
Yes, we provide servicing for all of our work, as well as maintenance plans for commercial garage doors. We have a fleet of 8 vehicles and a 24/7 emergency service if you need repair or maintenance on your garage door, dock, or gate to keep your business operations running smoothly.
What services do you provide for commercial garage doors?
We install, maintain and sell overhead garage doors, dock levellers, automatic gates and accessories for warehouses, storefronts, and property management buildings.
Do you offer free quotes or consultations?
Yes, if you have a garage door project and want some input we do provide free quotes to all customers.
What are your qualifications?
Doorcare has been operating for over 25 years, and every one of our technicians have CDI certification and are fully insured for both residential and commercial garage door installation and servicing.
What brand of garage doors do you work with?
We provide installation as well as maintenance and repair services for Northwest Doors, Steelcraft Door Products, Clopay Doors, LiftMaster Door systems, Westgate doors, K2 overhead doors, and Amarr door systems.
Can you service my older or import garage door?
Yes! Part of our repair services includes old and import garage door repairs.
Why use a professional garage door installation company?
- Technicians fully WCB insured and certified by CDI
- Knowledge of safety requirements and regulations
- Products are fully warrantied
- 15+ years of expertise
- Preventative maintenance program
What is the standard size for a residential garage door?
When dealing with garage doors, always refer to the width first. eg. Width x Height = 16’x7’
Most door styles are available in 8’, 9’, 10’, 12’, 14’, 16’ and 18’ widths with 9’ and 16’ being the most common sizes. Many of doors styles can also be custom built in 1” increments.
Does my garage door require maintenance?
Yes and how often you will require garage door maintenance all depends on how much the door is being used. We can design a maintenance program specific to your needs. Generally, we do the following to ensure your garage door is working properly:
- Visual inspection of all the moving parts
- Ensure tracks, rollers and hinges are clean and lubricated
- All nuts and bolts are tight and clean
- Manually run the operator and door through a cycle to make sure it is running quietly and smoothly
- Check the door balance at various opening heights
What are the benefits of an insulated garage door?
A garage door opening represents a large opening in your home’s thermal barrier. Insulated garage doors help reduce the impact of outside air temperatures, thus reducing the amount of energy required to cool or heat your home. Insulated doors also reduce noise from the exterior of your home.
Can I paint my garage door?
All steel garage doors can be painted with the colour of your choice. Please follow the manufacturer instructions included with your door.
Can I replace a section of my door or do I need to replace the whole door?
Depending upon the damage involved to the door, it is possible in many cases to replace a section of your garage door. We recommend that you give Doorcare a call so we can evaluate your situation and provide you with a solution that is the best course of action.
What is R-value and how does it benefit me?
R-value is a standardized measurement of thermal efficiency. The higher the R-value, the more energy-efficient the garage door is.
Do you carry remote controls?
Yes, we carry most garage door remote control brands. Please call us with your specific request.
How long does it take to have garage doors installed?
Most residential garage door installs range from about 3-4 hours to a full day, based on the door size and model. In many cases, higher end garage doors take longer than standard garage doors due to various factors including but not limited to: weight, how fragile the door may be, and custom designs. For the most part, a normal install will be fully completed and be operating smoothly within one day.