The garage door opener is an amazing piece of technology when it functions properly, however, if it breaks, it is an incredibly frustrating technology. Since your garage represents a security issue for your home, newer garage door openers have a vacation mode feature, to help protect your home when you are away for an extended period of time. Depending on who makes your garage door opener, this feature may also be known as “lock” or “security” mode.
It works on the basis that you will not be able to use a remote control to open your garage door. It will only open again from the keypad. Why? Since garage door remote controls only operate on a limited number of frequencies, thieves can use remotes not for your garage, to open your garage.
Many models allow you to use the remote one time after the security mode is activated, so you can close the garage door when you leave.
If your remote suddenly stops working, check to make sure this mode has not been activated before proceeding to other troubleshooting steps. It is possible to accidentally activate this mode. Attempting to open the door with this security measure in place has the potential to damage the door.
If you must get the door open and the opener has stopped working, use the emergency latch to release the door, and contact a professional garage door repair service to diagnose and fix the problem. Attempting to fix the door on your own could result in serious injury.